STEP 1 – Enquiry & Quotation

Before completing the enquiry form, ideally you have a view of what you want to achieve in your wedding stationery vision. You’ll have decided on wedding colours and themes, you might have some Pinterest boards or other inspiration images that form the beginnings of your stationery vision. We’ll make a great team and I’ll be able to produce my best work for you if we both have a clear understanding of what you want to create right from the get go.

Once I have your completed enquiry form, I’ll chat with my trusted printing partners and put together a personalised quotation just for you. Your quote will clearly outline everything included in your wedding stationery project and the timelines for illustration, design, printing and production.

If the quote doesn’t quite match your budget, don’t worry - I’m happy to adjust things where possible. This might include changing the design suite or additional items to better suit your needs.

All quotations are valid for a limited time only and depend on availability within my schedule.

STEP 2 – Booking, Deposit & Agreement

Once you’re happy with the quotation and outline of work, your booking is secured with a deposit and signed agreement.

Deposit

A non-refundable deposit of 50% of the total project cost is required to secure your booking. This reserves your place in my calendar. The remaining 50% balance is due when your final designs are approved and before anything goes to print.

Agreement

Alongside your deposit invoice, you’ll receive an Agreement Terms document. This includes a detailed project proposal outlining what’s included, timelines, deliverables, and key milestones. By signing the agreement, you’re confirming your understanding of:

● The design and proofing process

● Revision limits

● Payment terms

● Printing and delivery responsibilities

STEP 3 – Design & Proofing

When the deposit is paid and agreement is signed, the fun part begins! Using your event details, chosen design suite, and agreed additions, I begin the creative process of developing concepts, illustrations, and digital mock-ups.

You’ll receive design updates at several stages via email and PDF proofs. I ask that you review these promptly and send back clear feedback within the agreed timeframes so everything stays on track.

You’re responsible for providing all written content; including names, dates, and event details. While I do standard checks, the final responsibility for accuracy rests with you.

2–3 rounds of revisions is standard. If you request changes that significantly alter the original concept or expand the scope of work, this may require a revised quote and extended timeline.

Please note that delays in feedback, approvals, or supplied information can affect the overall project schedule, including printing and mailing dates.

Once you’re happy with your designs, a test print may be produced for your review. This is your chance to carefully check every detail.

Final approval of the design is confirmed by signing a Design Release Form, which authorises me to proceed to print. At this stage, the remaining balance becomes due and must be paid before printing can begin.

STEP 4 – Printing & Assembly

Printing is handled by independent printers chosen for their quality and reliability. Production times vary depending on the print method and finishes, especially for specialist techniques like letterpress, embossing or die-cutting. These timelines are built into your project proposal.

A few things to keep in mind:

● Some colour variation between digital proofs and printed pieces is normal

● Minor variations are part of the handmade printing process

If you’re handling assembly, addressing and mailing yourself, your printed stationery will be shipped directly to you.

If you’ve chosen for me to manage assembly, addressing and mailing, you’ll need to provide a complete and accurate guest address list.

STEP 5 – Delivery & Completion

Once printing and any additional services are finished, your stationery will be delivered as agreed.

At this point, our stationery project is complete! I’ll keep one physical copy for my portfolio, and you’ll receive a copy of your finished stationery for keepsake.

Shipping Disclaimer

Once your stationery has been dispatched, I (and my printing partners) can’t take responsibility for loss, damage, or delays in transit. Any shipping-related claims will need to be made directly with the courier or carrier. Delays caused by shipping providers, customs, or postal disruptions are outside my control and may impact mailing timelines.

Cancellation Policy

If you cancel your project at any point before print production begins, the 50% deposit is forfeited and the project will be terminated. Cancellations are not accepted once final designs have been approved, the Design Release Form has been signed, and print production has started.